Shipping Policy

At Rogamas, we prioritize the timely delivery of your products. Our goal is to ensure an efficient and speedy shipping process. With a processing time of 0-2 business days and a shipping time of 4-7 business days, you can expect to receive your order within 4-9 business days. Please note that our business days are Monday to Saturday, excluding holidays.

Shipping Methods

We offer Standard Shipping as our default method, which is $6.75 of charge for all orders. This shipping option typically takes 4-9 business days for delivery, although certain locations may experience longer transit times. We will send you an email notification with a shipping confirmation and estimated delivery date once your order has been dispatched.

International Shipping

We regret to inform you that we do not currently offer international shipping. We apologize for any inconvenience this may cause.

Shipping Fees And Taxes

Shipping fees are calculated based on the weight of your order and the shipping destination. If you are located within the USA, shipping fee is $6.75 for all orders. If you have any questions or require further information regarding shipping, please do not hesitate to contact us.

Shipping Carrier

To ensure the best delivery service for your order, we utilize a range of shipping carriers, including but not limited to FedEx, UPS, and the US Postal Service. The selection of the shipping carrier is based on several factors such as the delivery destination, size, and weight of your order, as well as the chosen shipping method.

Tracking Your Order

Once your order has been dispatched, you will receive an email notification containing a shipping confirmation. The tracking number allows you to monitor the status of your shipment and estimate the delivery date. If you have not received a shipping confirmation or tracking number, please contact us at [email protected].

Delivery Issues

If you encounter any problems with your delivery, such as a missing package or a damaged product, please notify us immediately at [email protected]. We will promptly collaborate with the shipping carrier to resolve the issue and ensure the swift delivery of your order.

If you have any questions or concerns regarding shipping, please feel free to reach out to us at [email protected]. Our team is always available to assist you.